Questura
Questura appointments, fingerprinting, collecting your permit and checking the status of your application.
You deal with the Questura at specific moments: the fingerprinting appointment, checking your application status and collecting the permit.
This section explains what to bring, how the online status check works and what to check when you collect the document.
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The Questura appointment
After sending the postal kit you receive a summons to the Immigration Office: at the appointment you bring original documents, photographs and payment…
Checking your application status
You check your file status online using the user code and password printed on the receipt you received at the post office when sending the kit. The se…
Collecting your residence permit
When the permit is ready you receive a notification of availability: collection takes place at the Immigration Office of the competent Questura, prese…
The postal kit receipt
The receipt proves that your permit or renewal application was filed. People who have filed a renewal application have, with the receipt, the same rig…
Guides in this section
The Questura appointment
How the Questura appointment works for a residence permit: summons, fingerprinting and photographs, original documents to bring and what hap…
Checking your application status
How to check the status of a residence permit application: postal receipt codes, the Questure online service, what each outcome means and wh…
Collecting your residence permit
How to collect your residence permit: notification of availability, documents to bring, collection by proxy, checking the printed details an…
Useful tools
Official sources
This page is based on the official sources listed below. Open them to check the most recent information directly with the competent authority.
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Polizia di Stato — Immigration Office (police headquarters online) (opens in a new tab)
Polizia di Stato · in italiano
Pagina delle Questure con le informazioni sui titoli di soggiorno, i moduli e la verifica dello stato delle pratiche.
Link last verified:
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Poste Italiane — Sportello Amico counters (opens in a new tab)
Poste Italiane · in italiano
Informazioni sugli uffici postali abilitati al servizio kit postale per il permesso di soggiorno e sulle modalità di spedizione.
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Questure — Documents to include in the postal kit (PDF) (opens in a new tab)
Polizia di Stato — Questure · in italiano
Documento ufficiale con l’elenco dei documenti da inserire nel kit postale per le principali tipologie di permesso di soggiorno.
Link last verified:
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Polizia di Stato — Where to apply (opens in a new tab)
Polizia di Stato · in italiano
Elenco ufficiale delle Questure italiane con indirizzi, orari e contatti degli Uffici Immigrazione.
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Portale Immigrazione (Immigration Portal) (opens in a new tab)
Ministero dell’Interno · in italiano
Il portale telematico del Ministero dell’Interno per la gestione delle istanze di soggiorno (kit postale, nulla osta, sportello unico).
Link last verified:
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Questure — Immigration Office: procedures and documents (PDF) (opens in a new tab)
Polizia di Stato — Questure · in italiano
Documento ufficiale di sintesi sulle procedure dell’Ufficio Immigrazione: documenti per tipologia di permesso, contributi e conversioni.
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Important notice
The information published on ItalyDocsHub is for general informational purposes only and does not constitute legal advice. Procedures and requirements may change. For current information and advice regarding your specific situation, always consult the relevant official authority or a qualified professional.
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